There are two levels at which flexibility
has contributed to making the African Universities' Research Approaches(AURA) programme become vibrant: the level of
participants’ engagement; and the level of institutional collaboration - and
this vibrancy has developed in spite of a number of challenges encountered in
the initial programme conception as experienced at Strathmore University (which we have
written about in a previous blog post).
Participants’ engagement
Participants who have showed an interest in
this programme have been encouraged to retain their interest, and engagement,
in the activities through flexible arrangements. For example, as Project Cordinators (PCs) for AURA, we
negotiated new deadlines for completing the diagnostics, and made sure that
polite reminders to participants went out regularly.
The management of email communication has
also been a key challenge, and an important point of learning for us as
programme coordinators. A significant number of participants suffered from
email overload and started to drop out of the programme on account of
repetitive communication from different contacts in the programme. As PCs, we took a proactive approach to
ensure that the issues experienced with email overload were communicated within
the programme, and we then agreed a communication strategy which was more
appropriate to the needs arising within our institution. This is now working adequately for us.
Institutional collaboration
At the level of institutional
collaboration, the true spirit of co-creation around content, and the
authenticity in which inputs from implementing institutions are accepted, has
helped to build trust within the partnership – an essential part of the
process. This is demonstrated by the on-going consultation between us as
Project Coordinators (PCs), and champions, for the AURA programme at Strathmore
University and the lead contacts within the AURA consortium and this on-going
consultation makes it much easier to resolve issues and maintain momentum
within the programme.
Lessons learned
The benefit drawn from these experiences is
that it is critical to be sensitive to the varying needs and interests of
participants and try to accommodate this in programme implementation and
management. This can mean changing procedures so that these meet institutional
needs, or negotiating a deadline where this is necessary.
The AURA programme is developing good
flexibility to accommodate a participant-centred approach in meeting challenges
as they arise. It is this approach that
enables us as PCs to maintain momentum for the programme internally. This approach also supports programme
responsiveness at both the AURA consortium level and institutionally at
Strathmore University.
Stephen Ng’ang’a and Cavin Opiyo are based
at Strathmore University in Nairobi, Kenya.
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